Coaching & Mentoring Quality Enhancement Plan (QEP)
Both research and trends in college education center emotional and personal experiences as those most likely to influence a student’s ability to achieve academic goals. Our DSC motto You Belong Here! is enacted by our open-access approach, as well as comprehensive services for enrollment, advising, and student development. Our ambitious Coaching & Mentoring Quality Enhancement Plan (QEP) for 2023 aims to enhance and expand relationship, developmental support, modeling, and motivation. This project implements a targeted focus on first-time in college (FTIC) applicants through enrollment, and those currently enrolled first-time in college A.A. students who remain undecided after earning 24-30 credits.
Our strategy, reflecting our commitment to students, includes:
- Strengthening and streamlining current coaching and mentoring roles across campus;
- Increasing knowledge, referral, and use of these important services through improved training, and communication;
- Engaging new technologies, with an improved CRM system and enhanced use of digital technologies to connect services;
- Developing faculty and student-peer mentors; and
- Expanding coaching and mentoring to include specific interventions to our target population, with continuous evaluation and expansion of services across academic areas over the next 5 years.
Next Steps:
- Evaluate our current coaching and mentoring resources and outcomes;
- Review literature and best practices to influence job design and training materials;
- Spread the word on this exciting priority- engaging our learning community through relationship, support, and mattering!

Academic Coaching & Mentoring
Quality Enhancement Plan
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QEP Pre-Planning (Complete) - Review QEP information on SACSCOC Website
- Presentation of the process of developing the QEP, including the requirements, timeline, identifying gaps, appointing the QEP Committee, topic selection, budget, and finalizing the QEP and submitting it to SACSCOC to the Board of Trustees, the Senior Academic Leadership Team (S.A.L.T.), and the Planning Council
- Poll Everywhere Planning Council survey to capture broad themes for the QEP topic
- Review of the Poll Everywhere Planning Council survey responses to align them into broad categories.
- Review of the Poll Everywhere responses from the previous Planning Council and the broad categories that resulted from those responses.
- Senior staff members review and identify the top five broad categories that meet all the QEP elements.
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Gather input & evidence and call for proposal (Complete) - Identify sources of data for the top five broad categories from DSC ongoing and comprehensive planning and assessment processes
- Topic Selection Committee members selection
- Topic Selection Committee handouts
- Topic Selection Committee members confirmation
- Draft letter from Dr. LoBasso
- Send Presidential appointment letters to the Topic Selection Committee members
- Kick-off Meeting to review, discuss, finalize process for topic selection and develop rubric for topic selection
- Review QEPs from other institutions
- Develop Call for Proposal process
- QEP Website and communication tools
- Presentation - Fall Planning Week
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Select Topic (Complete) - Call for Pre-Proposal
- QEP Pre-Proposal review by committee
- Invitation for Proposal
- Update on QEP website and communication tools
- QEP topic proposals submission
- QEP topic proposals review and grading via points rubric by committee
- Review, discuss, finalize potential topics with Executive Staff
- Update on QEP website and communication tools
- College wide presentation and voting process
- Confirm next DSC’s QEP
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Develop QEP (In Progress) - Action plan
- Literature review
- Timeline
- Budget and committed resources
- Assessment plan
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Finalize QEP document - Select QEP Lead Evaluator (must be submitted at least 3 months prior to visit)
- Pilot program
- Meet with publications regarding QEP document, signage, etc.
- Determine on-site visit meeting rooms and reserve locations
- Create student/campus awareness campaign
- Meet with campus prep team
- Final QEP document available for campus-wide review
- Send final document to publication
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Submit QEP - Select QEP Lead Evaluator (must be submitted at least 3 months prior to visit)
- Pilot program
- Meet with publications regarding QEP document, signage, etc.
- Determine on-site visit meeting rooms and reserve locations
- Create student/campus awareness campaign
- Meet with campus prep team
- Final QEP document available for campus-wide review
- Send final document to publication
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SACSCOC On-site Visit and QEP Review The site visit and QEP review will be scheduled in September - November 2023.
Looking for more information?
Contact
Alicia Alexander
Institutional Effectiveness Dean & SACSCOC Institutional Liaison
Alicia.Alexander@DaytonaState.edu
(386) 506-3969
Autumn Marie Chilcote
Faculty Director, Coaching & Mentoring QEP
Autumn.Chilcote@DaytonaState.edu
(386) 506-3430