MyDaytonaState
Falcon Online
FalconMail
Students 1st
What Is Customer Service?
Great customer service starts with understanding what students need. At Daytona State, our goal is simple: every student should feel valued. In every interaction, focus on four things; students should feel welcome, comfortable, understood and important. In short, that they belong here.
Great Service
Great service starts with meeting students’ basic needs. At Daytona State, we want
every student to feel valued. In every interaction, focus on helping them feel welcome, comfortable, understood
and important.
- Students need to feel that they belong.
- Students need to feel understood.
- Students need to feel comfortable approaching us.
- Students need to feel important.
