Who can I go to with concerns, suggestions or compliments?
The Advocate can:
- Listen to your concerns or suggestions;
- Help Identify and evaluate options;
- Guide you through the academic appeal process;
- Assist with the formal complaint process;
- Connect you to the appropriate person/campus resource;
- Clarify Daytona State policies and procedures;
- Provide feedback to administration and recommend changes when appropriate.
The advocate can be your first step, last resort or any point in between to ensure your success at Daytona State College.
Sometimes, students feel like they have an issue, but don’t know what to do about it. My job is to not only help you understand what you need to do, but also potentially calm your nerves throughout the process and ultimately help you succeed. Regardless of how big or small your concern, the Student Advocate is a safe and impartial resource for students.
I am Marcellas Preston, Daytona State's retention services coordinator
Daytona State fosters a culture of diversity and inclusion dedicated to ensuring the
success and well-being of all our students. I invite you to become aware of the many
academic resources, support services and student activities available to you.
My goal is to help you get the most out of your Daytona State experience. Here, you belong.
Additionally, I collaborate to support the academic and personal development of our students of color. It is our goal to cultivate a welcoming and diverse college community and to promote their persistence and success throughout their time at the college.
Distance Education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page.