Faculty and Staff Self-Service Help

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This page is to assist Daytona State College faculty and staff navigating our online systems including the My.DaytonaState.edu portal.

Faculty/Staff how-to guides

Where do Office Hours and Syllabi go now? All syllabi should be posted in D2L (class.daytonastate.edu) and include office hours on the syllabi. Go to each of your course sections in D2L and upload syllabi there. Please contact your Chair if you have further questions on this Syllabus Template.

Here are more links to helpful how-to tutorials for various subjects.

View/Manage Important Information

How to Request Security (access/role) in PeopleSoft
How a Student Adds a Delegate (To view their information)

Managing Classes and Advising

Grades and Attendance

IT Self-Service

Login Help

How to Enroll in Password Manager and/or Manage Your Password

IT Guides and Information Virtual Classroom Skype for Business User Guide VPN How to Guide

Let's Keep Teaching Info Guide IT Training Calendar

Keep Teaching Webinar Recordings 3-17-2020 Workshop 3-25-2020 Workshop

Falcon Online Help

Support

IT Support

(i.e., accounts/password, Wi-Fi, email)
(386) 506-3950
Email: HelpDesk@daytonastate.edu

Helpdesk Hours of Operation
Monday–Thursday 8 a.m.-8 p.m.
Friday - 8 a.m.-8 p.m. (until 12 p.m. in Summer)
Saturday - 8 a.m.-4 p.m. (CLOSED in Summer)

Submit Tickets & Requests for an IT Service
(Faculty & Staff Only)

24/7 Falcon Online Faculty Support Tier I

(386) 506-3950 select option 2
Email: Online@DaytonaState.edu

Faculty Innovation Center Support
(386) 506-3485
Email: FIC@DaytonaState.edu
Monday–Friday 8 a.m.–5 p.m.
Daytona Beach Campus, Bldg. 200, Room 107

Additional Support Resources

Name	Phone Number	Location	Email
Registration/Q&A Center	(386) 506-3136	DB Bld 100 Rm 119	registration@daytonastate.edu
Falcon Center	Walk In Assistance Only	DB Bld 100 Rm 105
Admissions Office	(386) 506-3642	DB Bld 100 Rm 118	admissions@daytonastate.edu
Records Office	(386) 506-3876	DB Bld 100 Rm 208	records@daytonastate.edu
Financial Aid Office	(386) 506-3015	DB Bld 100 Rm 104	financialaid@daytonastate.edu
Advising Office	(386) 506-3661	DB Bld 100 Rm 105	advising@daytonastate.edu
Student Accounts Office	(386) 506-3024	DB Bld 100 Rm 102	studentaccounts@daytonastate.edu
Counseling & Accessibility Services	(386) 506-3038	DB 100 (Annex) Room 108
Student Services Advocate	(386) 506-3331	DB Bld 100 Rm 119	studentadvocate@daytonastate.edu

	FalconAid Student Help Desk Walk-In assistance at the Daytona Campus Bldg. 300, Room 109
	FalconMail is your official college email. Login to your FalconMail check often for important messages!
	NEW!! Learn more about Office 365 Download MS Office 365 at NO EXTRA COST to all eligible DSC students/faculty/staff

NEW!! Use Skype for Business from within Outlook on the web

DSC Document Repository

Accessing the Document Repository