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FalconAID Student Help Desk

Falcon-AID Logo

 

 

Please visit us at the Daytona campus, Building. 300, Room 109 at the new Falcon-AID Student Help Desk Kiosk

Personalized assistance via walk-in, e-mail and over the phone

 

Our Mission

The Daytona State College Student Help Desk, Falcon-AID, is dedicated to being the first point of contact for students seeking technical assistance. Falcon-AID now works with the IT Help Desk and Falcon Online at the main Daytona State College campus to address all technical concerns with regards to the student/faculty college environment.

We offer assistance with your smart devices in areas such as:

  • MyDaytonaState Student Portal
  • MyDaytonaState Student Portal password help
  • Viewing/accessing important service areas such as: Financial Aid, Admissions, Registration, etc.
  • Searching for available courses
  • Falcon Online support
  • FalconAir wireless login
  • Directions to appropriate academic departments
  • Assistance with smart devices (i.e., laptops, iPads, tablets, smart phones) in topics related to college resources/services (only)
  • And more…

Spring/Fall (2014 - 2015)

Summer A - B (2015)

Monday-Thursday 8:00 AM - 6:00 PM

Tuesday and thrusday 8:00 AM - 5:00 PM

Monday-Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM 

Friday 8:00 AM - 12:00 PM

Saturday (Only) 8:00 AM - 4:00 PM
@ Building 210/Computer Commons

Saturday Closed

Sunday Closed

Sunday Closed

Falconmail FAQ

Falcon Online FAQ

Contact Information
Walk-In Kiosk: Building 300, Room 109
Phone: (386)506-4AID (4243) or extension 4243 for on-campus calls.
Email: FalconAid@DaytonaState.edu  


Falcon-AID Manager/Coordinator I
Yudith Day-Wygant
Phone: (386) 506-3436
Fax: (386) 506-4441
Email: DayY@DaytonaState.edu

 

DISCLAIMER

Attention Students, Faculty and Staff!

Due to liability issues, the IT Falcon-AID techs are not allowed to touch or manipulate any smart (personal) devices that are not property of Daytona State College.

  • Our tech can assist you through directional instructions                       
  • If there is a problem with the device, or device software unrelated to our academic environment, we may recommend contacting the device/software vendor and/or manufacturer for technical support

 

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Daytona State College 1200 W. International Speedway Blvd., Daytona Beach, Florida 32114 (386) 506-3000

Daytona State College is an equal opportunity institution.

Last updated: 2014-09-08T12:06:12.562Z