Office of Student Appeals

The appeals process provides students an opportunity to appeal (based on documented extraordinary circumstances*). The college will accept an appeal of the college policies in certain rare situations to assist students with documented circumstances involving prolonged hospitalization, serious illness, and death of an immediate family member or non-voluntary military activation. Students must attach to the appeal application proof from health providers, clergy, attorneys or other professional to verify the extraordinary circumstance. Appeals may be submitted for the following reasons: financial aid suspension, waiver of full cost of tuition, fourth attempt permission, withdraw from a class after posted the deadline to receive a “W” grade; requests for grade change from “F” to “W” and refund of tuition after the posted drop period.

The appeal application must be complete with all supporting information attached and submitted to the Question & Answer Center, Daytona Beach campus, building 100, room 112 or to the Falcon Center on any campus. Incomplete applications without supporting information WILL NOT be reviewed or considered. In some cases, the appeal application will be forwarded to the Appeals Committee for review, in other cases; the Question & Answer Center will be authorized to act on the appeal application.

Student are advised that issues involving child care, transportation, employment changes and normal pregnancy ARE NOT considered eligible circumstances for the college appeal process. Students are also advised that in all circumstances, part of the decision process will be to review the requested appeal in relation to the disbursement of financial aid and financial regulations regarding student enrollment. Students should be aware that many times the academic and administrative actions requested and approved by the appeal process may adversely affect the student with regard to the impact on the receipt of past financial assistance that is governed by separate federal policies and procedures. Therefore, the college requires that each student making an appeal verify and check with the Office of Financial Aid that the requested appeal will not adversely affect their financial aid status or payments PRIOR TO submitting an appeal.

All appeal applications and supporting information used as documentation are subject to verification for authenticity. If it is determined that documents have been forged or misrepresent the facts, disciplinary action will be taken. A student found in violation in this situation will not be allowed to file further appeals of the category in which violation was found. Disciplinary action may also include dismissal from the college.

Examples of acceptable appeal information used as documentation include:

• Legal documents such as a death certificate or military orders
• Dated and signed statements on official letterhead from an attorney, physician, or clergy verifying the extenuating circumstances and explaining why the student could not complete the course or semester.

Appeals Decisions

All appeals will be reviewed and processed in the order that they are received provided that the appeal application is complete, submitted by the deadline and all relevant supporting verification is attached to the application.

Appeal decisions will be made as soon as possible, considering that some appeal decision will require contact and verification with faculty members, the College Records, Financial Aid, Bursar , Academic Affairs, Student Development and/or the Judicial Affairs Office.

Appeal decision will be sent to the student’s FalconMail account.